Built for the variable, moderate terrain of classic mountaineering routes in places like the Tetons, the Alps and the Cascades, the Black Diamond Serac Crampon is a lightweight, 12-point crampon available in three different configurations to be compatible with any kind of mountain boot. The Serac's redesigned stainless steel construction incorporates a strong, yet light design with rocker in the front rail to accommodate modern mountain boots. Horizontal frontpoints provide secure bite in icy steps, while the classic secondary points and substantial rear points offer stability on descents and low-angle terrain.
For Loyalty Program Members: - New with tags still on, 1 year full refund - New items without tags and have been used, 30 day refund (minus 15%) or 1 year store credit (minus 15%) - Used item, 30 day full refund Non-Loyalty Program Members: - New with tags still on and have receipt, 30 day full refund or 1 year store credit. No receipt, 30 day store credit for last price sold. - New items without tags and have been used, 30 day store credit minus 15% - Used item, 30 day store credit
We'd like to make returns as hassle-free as possible! We are happy to accept the return of any new, unused item that didn't quite work out for you within a 30-day window after your purchase. Here are your return options:
Ship your return- For general returns, we charge $6 (our standard rate), no questions asked. All items must be returned in original condition with tags, documentation and any accessories. We may refuse returned items that arrive used or damaged. Please make sure your items are packaged carefully.
Return in person- Return your item to our store in Bellingham for free!
For returns on skis, ski boots and other "oversized" items (like tents, camping chairs, backpacking packs, etc.) please contact us.
To initiate a shipping return, please contact us and provide us with your order # and reason for return. We will follow-up with a confirmation and/or any additional information we may need from you!